Bank statement decoder
ASOS

What is ASOS on my bank statement?

This is a charge from the ASOS online fashion retailer — either a clothing purchase or a recurring ASOS Premier delivery subscription.

ASOS purchase or Premier subscription

✓ Legitimate charge

ASOS or ASOS.COM on your bank statement is a charge from ASOS, one of the UK's largest online fashion and beauty retailers. In the vast majority of cases, this is a straightforward one-off payment for clothes, shoes, accessories, or beauty products you — or someone in your household — ordered from their website or app.

However, if you see a smaller charge of around £19.99 appearing once a year, that is likely ASOS Premier — their annual delivery subscription. ASOS Premier gives you unlimited free next-day delivery and nominated-day delivery for 12 months. It is easy to forget about because it only renews once a year, and the charge can appear unexpectedly. You can check whether you have ASOS Premier by logging in and going to My Account > My Premier Delivery.

Another common reason people see multiple ASOS charges is that large orders are sometimes split across multiple dispatches. If your order contains items coming from different warehouses or brand partners, ASOS may ship them separately and bill each dispatch individually. All these charges are part of the same order — log in and check My Orders, and the individual charge amounts should add up to your original order total. ASOS also occasionally uses buy-now-pay-later partners like Klarna or Clearpay at checkout, so some purchases may appear under those names instead.

Company
ASOS
Type
Online fashion retailer
Recurring?
No (purchase) / Annual (Premier)
Country
UK
What to do Log into asos.com and go to My Account > My Orders to match the charge to an order. If you think it might be an ASOS Premier subscription, go to My Account > My Premier Delivery to check the status and cancel if needed.

Got a different charge?

Paste any bank statement charge and get an instant plain-English explanation.

Decode a charge →

Questions about ASOS charges

What is ASOS on my bank statement?
ASOS is one of the UK's largest online fashion retailers selling clothing, shoes, accessories, and beauty products. A charge labelled ASOS or ASOS.COM is most likely a purchase you or someone in your household made. A small recurring annual charge of around £19.99 would indicate an ASOS Premier delivery subscription rather than a product purchase.
Why do I have multiple ASOS charges?
ASOS sometimes ships large orders in multiple parcels from different warehouses or brand partners, and each dispatch may trigger its own charge to your card. This is normal and not a billing error. Log into asos.com and check My Orders — all the individual charge amounts from a single order should add up to your original basket total.
What is ASOS Premier?
ASOS Premier is an annual unlimited delivery subscription costing around £19.99 per year. It gives you free next-day delivery and free nominated-day delivery on every order for 12 months with no minimum spend. If you regularly shop at ASOS, it typically pays for itself after two or three orders. You can check or cancel under My Account > My Premier Delivery on the ASOS website.
How do I return something to ASOS?
ASOS offers free returns within 28 days of delivery for UK customers. Log into asos.com, go to My Orders, and select Return Item for the relevant order. You will be given a free returns label to print or a QR code to use at a drop-off point. Once ASOS receives the return, refunds are usually processed within 3–5 business days back to your original payment method.
Is an ASOS charge a scam?
Genuine ASOS charges appear as ASOS or ASOS.COM on your statement — there are no unusual codes or prefixes to worry about. If you or someone in your household shops at ASOS it is almost certainly a legitimate purchase. If you are genuinely certain nobody made the purchase, contact your bank to raise a dispute and get your card number updated as a precaution.