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What is ADOBE on my bank statement?

This is an Adobe Creative Cloud subscription — Photoshop, Illustrator, Acrobat, Premiere Pro, or the full suite of creative tools.

Adobe Creative Cloud

⚑ Worth checking

ADOBE, ADOBE*CREATIVE, or ADOBE SYSTEMS on your statement is an Adobe Creative Cloud subscription. Adobe no longer sells its software as a one-time purchase — all products are subscription-only.

Common Adobe subscriptions include: Creative Cloud All Apps (the most expensive — gives access to every Adobe product), individual apps like Photoshop, Illustrator, Premiere Pro, Lightroom, or Acrobat Pro (PDF editing). Adobe also offers a free tier of Acrobat and a free version of Express.

Important warning about cancellation: Adobe's annual plans paid monthly include a significant early termination fee — 50% of the remaining contract value. If you signed up for an annual plan and want to cancel before 12 months, you'll owe this fee unless you're within the 14-day cooling-off period. Month-to-month plans can be cancelled freely.

Company
Adobe Inc.
Type
Creative software
Recurring?
Yes — monthly
Cancellation fee?
Yes — check your plan
Cancellation warningBefore cancelling, check if you're on an annual plan paid monthly — Adobe charges 50% of remaining months as a cancellation fee. Go to account.adobe.com → Plans → Manage plan to see your contract type.

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Frequently asked

Questions about Adobe charges

How do I cancel Adobe without paying a fee?
You can cancel without a fee if you're within 14 days of signing up (EU/UK consumer cooling-off rights), if you're on a month-to-month plan, or if your annual contract has already completed 12 months. Log into account.adobe.com → Plans → Manage plan. If Adobe charges a fee you believe is unfair, you can challenge it under UK consumer law.
I never use Adobe — why am I still being charged?
Adobe subscriptions continue billing until actively cancelled — not using the software doesn't pause the billing. Log into account.adobe.com to confirm your subscription status and cancel if needed. Be aware of the early termination fee on annual plans.
Adobe charged me after I thought I cancelled — what do I do?
Log into account.adobe.com and check your plan status. If it shows as cancelled but you were still charged, contact Adobe support with your cancellation confirmation. If you can't resolve it with Adobe, raise a dispute with your bank — this is a chargeback situation.
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