Why has my Sky bill increased?

Sky typically increases prices annually, usually in April. Sky is required to notify customers of price increases in advance. If your bill increased unexpectedly, log into sky.com/myaccount or call Sky to get a breakdown of the new charges.

You must call Sky to cancel — you cannot cancel online. Call Sky on 03337597401. Note that Sky TV and Sky Broadband have minimum contract periods (usually 18 months). If you're within contract, an early termination fee will apply.

DecodeMyCharge Bank statement decoder

TV / broadband

What is SKY on my bank statement?

Q: What is SKY on my bank statement?

SKY on your bank statement is your Sky subscription bill — this could be Sky TV (satellite or Sky Glass), Sky Broadband, Sky Mobile, or a combination of these services bundled together.

This is your monthly Sky bill — covering Sky TV, Sky Broadband, Sky Mobile, or a combination of these services.

Sky — TV, broadband & mobile

✓ Legitimate charge

SKY or SKY*TV on your statement is your monthly Sky subscription. Sky is one of the UK's largest TV and broadband providers, offering satellite TV (with a dish), Sky Glass (smart TV, no dish), Sky Stream (streaming box), Sky Broadband, and Sky Mobile.

Your Sky bill is typically a combined charge for all your Sky services — so if you have Sky TV and Sky Broadband bundled, you'll see one monthly charge covering both. The amount can vary if you have premium add-ons like Sky Sports, Sky Cinema, or Sky Kids.

Sky increases prices annually, typically in April, in line with inflation. They notify customers by email and on bills before the increase takes effect. If your Sky charge has gone up, this is likely the reason.

Company

Sky UK Limited

Type

TV / broadband / mobile

Recurring?

Yes — monthly

Contract?

Yes — usually 18 months

To review your Sky chargesLog into sky.com/myaccount to see a full bill breakdown and all active services. To cancel Sky, you must call them — cancellation cannot be done online. Check your contract end date before calling to know if an early exit fee applies.

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Frequently asked

Questions about Sky charges

Why is my Sky bill higher than last month?

Common reasons for a higher Sky bill include: an annual price increase (Sky typically raises prices in April), a promotional discount expiring, an add-on channel pack being added, or a one-off charge like a call bundle overage or engineer visit fee. Log into sky.com/myaccount to view your latest bill with a full breakdown.

How do I cancel Sky without a fee?

You can cancel Sky without an early termination fee once your minimum contract period has ended (usually 18 months). Call Sky to check your contract end date. If you're outside contract, you can leave with 31 days notice. Under Ofcom rules, Sky must let you leave without penalty if they raise prices mid-contract.

What is the difference between Sky TV and NOW?

Sky TV is a full subscription with a satellite dish or Sky Glass TV, requiring a minimum contract (usually 18 months). NOW is Sky's no-contract streaming service — month-to-month, no hardware needed. NOW uses the same Sky content but gives less flexibility and fewer channels than a full Sky subscription.

What is SKY on my bank statement?

Sky — TV, broadband & mobile

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Questions about Sky charges

Other TV and streaming charges